Human Resources Shared Services – HRSS

Provider: Network Rail

Description: HR Shared Services (HRSS) is the branch of Human Resources looking after payroll and line manager queries.

There are two helpdesks you can contact:

Payroll Helpdesk

E-mail: payrollhelpdesk@networkrail.co.uk

Helpline Tel: 0161 880 1100

The payroll helpdesk can help with:

  • Payroll
  • Accounts payable
  • Accounts receivable
  • Recruitment help
  • PPE help

Line manager support

The line manager support helpdesk can help with:

  • Pay-related queries
  • Recruitment
  • PPE help
  • HR Direct
  • Pension scheme
  • Occupational health