Provider: Abbott Toxicology Limited
Contact Detail: 24 hour emergency hotline 0800 316 0066 unique PIN 1925
How do I request an emergency call out?
Call the emergency number(s) above quoting your unique PIN 1925 to our operator. Your PIN is a mandatory requirement during this call as it is used to confirm you are authorised to request a call out.
Once this information has been confirmed, the request will be logged and the call out is activated. Once activated, an available Collecting Officer will be allocated to the call out with the aim of arriving within 2 hours.
For non emergency queries please email:
Network Rail internal contact: healthandwellness@networkrail.co.uk
Service queries, active monitoring, D&A testing, toxicology requests: NWRtesting@abbott.com
Service complaints: Toxeu.complaints@abbott.com